Installers or Repair Engineers?
More than half of gas engineers are installers not boiler repair engineers. These installers are either struggling on boiler repairs, or are only interested in big money from boiler installs, so they often tell customers that their breakdown boilers are better off with new boilers.
Unfortunately this is a common problem now and we can't see any improvement trends.
The facts are as followings:
- Someone else can still repair this boiler, but probably one out of five local engineers is good on boiler repairs.
- Most of boiler parts and spares are ready available from merchants.
- British Gas are more competent on boiler repairs than local independent engineers.
- Boiler manufacturers offer fixed price repairs on their own boilers at about £300. It is a capped price which includes parts and labour.
So as a customer you do need a second opinion on your boiler repair, if the very first gas engineer told you a boiler replacement is the only option, your boiler might still be repairable. If a £150 repair bill can give a boiler another year running or so, it isn't beyond an economical repair.
Herts Boilers also maintain this blog site: https://www.boilerblog.co.uk/